Company Information

Pay Nest Pvt. Ltd. ("Company," "we," "our," or "us") is a company incorporated under the laws of Nepal with its registered office located at Babar Mahal, Kathmandu, Nepal.

You can contact us at:

• Email: info@paynest.com.np

Use of Services

1. By accessing or using our site, you agree to:
   • Comply with all applicable laws and regulations in Nepal and internationally.
   • Provide accurate and complete information during any registration or account setup processes.
2. Users must be at least 18 years old to use our site. If the age of majority in your jurisdiction is higher, you must meet the applicable age requirement.
3. You are responsible for safeguarding your credentials and for all activities carried out while accessing our site.

Privacy and Data Protection

Pay Nest Pvt Ltd is committed to protecting your personal data. Please review our Privacy Policy to understand how we collect, use, and safeguard your information.

Payments and Fees

1. Service Fees: Any applicable fees will be governed by the specific terms outlined in our agreements with merchants. Fees may vary depending on the merchant and are subject to the provisions of the respective merchant agreement.
2. Accuracy: Users are responsible for ensuring the accuracy of the details provided during interactions with our services. We are not liable for any errors or issues arising from inaccurate or incomplete information submitted by users.
3. Refunds and Chargebacks: Refunds will be handled in accordance with our Refund Policy (Insert Link).

Compliance and Verification

1. As required under the laws and regulations of Nepal, we may conduct identity verification (KYC) and anti-money laundering (AML) checks. You agree to provide requested documentation, not limited to proof of identity and address.
2. We reserve the right to suspend or terminate access to our site for failure to comply with these requirements or upon detection of suspicious activities.

Intellectual Property Rights

1. All content on our website, including logos, designs, text, images, and software, is the intellectual property of Pay Nest Pvt. Ltd. or its licensors.
2. You may not reproduce, modify, distribute, or exploit any content without prior written consent from us.

User Conduct

1. Users are prohibited from:
   • Using our site for illegal/prohibited activities, including but not limited to fraud and money laundering.
   • Attempting to disrupt or interfere with our systems or networks.
   • Sharing false, misleading, or defamatory information.

Limitation of Liability

1. Pay Nest Pvt. Ltd. is not liable for any indirect, incidental, or consequential damages arising from the use of our site.
2. We do not guarantee uninterrupted or error-free operation of our site and are not responsible for technical issues beyond our control.

External Links

Our site may contain links to third-party websites or services. We do not endorse or assume responsibility for their content, privacy policies, or practices.

Governing Law and Dispute Resolution

1. These Terms are governed by the laws of Nepal.
2. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Nepal.

Changes and Amendments to Terms

We may update these Terms from time to time. Changes will be posted on our site, and the "Effective Date" will be updated accordingly. Continued use of our site constitutes acceptance of the updated Terms.

Contact Information

For questions or concerns regarding these Terms, please contact us at:

• Email: info@paynest.com.np
• Office Address: Babar Mahal, Kathmandu, Nepal